Privacy Policy

Your stories belong to you and your family. We collect only what we need to conduct the interview, write the book and deliver it to you as PDF files — and we never sell your information to anyone, ever.

• Account details. The gift giver's email at purchase, and the storyteller's email or mobile number when they sign in. If you request a text-message sign-in code, your mobile number is sent to our SMS provider for delivery. No passwords are required.
• Reminder choices. If you opt in, we store which daily reminder channels you chose, the consent time and version, your time zone, and hashed contact checks so reminders go only to the verified address or number you approved. We keep delivery status without storing the message body or raw destination in the delivery log.
• Interview answers. The typed or spoken (transcribed) answers, photos and captions the storyteller provides, and the chapter drafts generated from them.
• Order details. The package purchased, the delivery date, the book title and the gift note. The pilot delivers PDF files, so we never ask for a postal address.
• Basic usage data. Technical logs such as browser type and pages visited, used to keep the service working and secure.

Interview answers and photos are used to conduct the interview and draft the book, including by AI writing tools that arrange the storyteller's own words into chapters. Order details are used to process payment, schedule the gift email and produce the gift certificate. If you separately opt in, we send one daily writing reminder through each selected channel. We do not use your stories, recordings, or photos to advertise to anyone, and we do not sell or share them with data brokers.

The storyteller controls their account and can see everything in their book. The gift giver can see order and delivery status through their gift management link. The storyteller can invite family members with a private invitation link, which is included with the package on sale. An invited family member can send in questions and memories, which reach the book only if the storyteller approves them, and the storyteller can switch any link off at any time — the old link then stops working. We and our service providers (hosting, payment processing) see data only as needed to run the service.

Autobiographrr uses AI to suggest follow-up questions and to draft chapters from the answers given. The AI works from the storyteller's own answers and photo descriptions — it does not invent biographical facts. Drafts are suggestions the storyteller can edit word by word.

When the storyteller answers by voice, we save the original audio recording alongside the written words, because the voice itself is part of the story. Recordings are kept in private storage (provided by our hosting and database provider) and are never public. The storyteller can play them back, and can create a private "hear my voice" link for the QR code in their book. Anyone holding that link can listen, so the storyteller can replace it or switch it off at any time, and the old link stops working immediately. Recordings made on a free question link move into the book if it is gifted. When a storyteller stops recording, the audio is sent securely to OpenAI's speech-to-text service to produce a transcript in the answer box; the storyteller can review and edit the words before saving. We keep recordings for as long as the account is active, and delete them with the account on request, as described below.

Your interview, book, recordings and photos stay available while the account and book are active, so the storyteller can return and finish over time. When an account or book is deleted, access stops right away and the recordings and photos are queued for removal from storage within 30 days. Answers and recordings on a free question link that never becomes a book are automatically removed after 30 days without activity. A refund or payment dispute does not delete a book. Payment records we must keep for tax and legal reasons and append-only security audit records are retained separately. You can permanently delete your account from Account settings.

Accounts are protected by one-time email links or SMS codes rather than passwords. Data is transmitted over encrypted connections and stored with our hosting provider. Access inside the company is limited to what is needed to support you.

Daily reminder emails and texts are optional. You can change your choice in your account's Message settings. Reply STOP to stop text reminders. An SMS provider processes numbers for sign-in codes and opted-in reminders. Changing or removing a verified contact automatically turns off that contact's daily reminders until you opt in again.

Autobiographrr is intended for adults preserving their own life stories. We do not knowingly collect information from children under 13.

If this policy changes materially, we will notify account holders by email. For questions or help with an account deletion, contact us through the site and we will respond promptly.